Transfer or Share Money with Your Alterna® Prepaid Mastercard®

The AlternaCard App lets you share and transfer money with family and friends. You can transfer money in real time1 card-to-card from your Alterna Prepaid Mastercard to a Referral Card issued by a bank in Mexico2 (COMING SOON). You can also share money in real time with other Alterna cardholders in the U.S. To transfer or share money, login to MYACCOUNT on this site or in the AlternaCard App and go to “MOVE MONEY”. You can then select either “TRANSFER” for Mexico (COMING SOON) or “SHARE” for within the United States3.Click here for instructions on sharing money via the Alterna Mobile App.

How to Enroll Family & Friends in Mexico for Their Own Prepaid MasterCard/Referral Card2,4? COMING SOON.

At the time of enrollment or after you receive your card, you can enter some basic information for family or friends in Mexico to assist them in enrolling for their own prepaid Mastercards issued by a bank in Mexico. Follow these easy steps:

  1. Enter name, phone number and email address of your loved ones.
  2. That information will be sent to our bank in Mexico who will send them a link via What’s App as a way for them to enroll for their card.
  3. Your family/friend will receive their personalized Prepaid Mastercard via Special Delivery and will be given instructions on how to activate their card.
  4. You can begin transferring money to your family & friends once they inform you that their card has been activated. Login to MYACCOUNT on this site or in the AlternaCard App and go to “MOVE MONEY”, then select “TRANSFER” and follow the instructions provided.
  5. Your family/friends will have access to their own mobile app that will allow them to make purchases, pay bills, reload with cash and make withdrawals from ATMs.
 

Transferring Funds from your U.S. Alterna Card to Referral Cards in Mexico.

Real Time Card-to-Card Funds Transfer to Mexico COMING SOON.

Before transferring money onto your Family’s Referral card, contact them to be sure that the amount you are sending does not exceed their card balance limit or the limit they can receive per month.

Sharing Funds from your U.S. Alterna Card to other Alterna Cards

Share up to $500 per transaction: $0.50 fee

Total Daily Sharing: $500

Total Monthly Sharing: $3,000

1. Receipt of funds is contingent upon connectivity and an approved card issued by the recipient’s bank.
2. First National Bank is not affiliated with, nor does it endorse the recipient’s bank nor the card issued by the recipient’s bank.
3. For a full list of Fees and Limits please refer to the Cardholder Agreement.
4. The bank in the receiving country may impose lower limits.

Caution

You are leaving the Prepaid Product Information Section. MetaBank and Visa do not endorse or guarantee the products, information, or recommendations provided in linked sites. MetaBank Privacy Polices do not apply to linked websites, and the privacy disclosures on the linked site should be consulted for further information. MetaBank and Visa are not liable for any failure of products or services advertised on the third party sites.

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Details

1. Visa’s Zero Liability Policy covers U.S.-issued cards and does not apply to certain commercial card transactions, any transactions not processed by Visa, or to anonymous prepaid cards (until such time as the identity of the cardholder has been registered with us). You must notify your financial institution immediately of any unauthorized use. For specific restrictions, limitations and other details, please consult your issuer.
2. To minimize losses, Cardholder must notify Customer Service promptly of any loss of the card or compromise of the Card Account. Other terms apply. See the Terms and Conditions for details.

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How to Refer Family and Friends for the Referral Cards

You must have an Alterna Card to refer family and friends

  1. If you already have an Alterna Card CLICK HERE to login to your account online and follow the instructions on how to refer family and friends for your Referral Card(s).
  2. If you do not already have an Alterna card CLICK HERE to enroll for your Alterna Card and you will then be prompted to refer family and friends for your Referral Card(s).
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Cómo Referir a Familiares y Amigos para las Tarjetas de Referidos

Usted debe tener una Tarjeta Alterna para referir a Familiares y Amigos

  1. Si usted ya tiene una Tarjeta Alterna HAGA CLICK AQUÍ para entrar en su cuenta en línea y siga las instrucciones para referir a familiares y amigos para sus Tarjetas de Referidos.
  2. Si usted todavía no tiene una Tarjeta Alterna HAGA CLIC AQUÍ para registrarse para su Tarjeta Alterna y luego se le pedirá que refiera a familiares y amigos para sus Tarjetas de Referidos./li>
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How to Refer Family and Friends for the Referral Cards

You must have an Alterna Card to refer family and friends

  1. If you already have an Alterna Card CLICK HERE to login to your account online and follow the instructions on how to refer family and friends for your Referral Card(s).
  2. If you do not already have an Alterna card CLICK HERE to enroll for your Alterna Card and you will then be prompted to refer family and friends for your Referral Card(s).
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